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PAY BY PHONE

419.342.2151

24 HOURS A DAY

PAY ONLINE

PAYMENT INSTRUCTIONS

VIEW REQUIREMENTS

PAY BY CHECK

MAILING INFO

VIEW REQUIREMENTS

OFFICE HOURS

MON-FRI: 8am-4:30pm EST

CLOSED WEDNESDAYS FOR WALK-INS.
CLOSED SOME HOLIDAYS.

PAY BY PHONE

419.342.2151

24 HOURS A DAY

PAY ONLINE

PAYMENT INSTRUCTIONS

VIEW REQUIREMENTS

PAY BY CHECK

MAILING INFO

VIEW REQUIREMENTS

OFFICE HOURS

MON-FRI: 8am-4:30pm EST

CLOSED WEDNESDAYS FOR WALK-INS.
CLOSED SOME HOLIDAYS.

WHO ARE WE?

Phoenix Financial Solutions is a loan servicing company that partners exclusively with auto dealers that engage in Dealer Controlled Financing, commonly known as Buy-Here-Pay-Here. In conjunction, we also coordinate the recovery of vehicles, sale at auction, and can collect on any resulting deficiency balances, both through voluntary payments and the utilization of civil judgments.

AUTOMATICALLY PAY

Enroll in our Recurring Billing program to have payments automatically withdrawn from your bank or credit card.

Loan Servicing Division-419-342-2151

Collections/Legal Division-419-342-2367

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FLEXIBILITY

Should an issue arise that creates a temporary financial strain on your household, Phoenix works WITH you to help you fulfill your contractual obligations.

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PERSONAL ATTENTION

We regularly monitor your account and will make a concentrated effort to inform you about late payments, insurance lapses, etc.

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24-HR ACCOUNT INFO

Access your account 24 hours a day online or by using our automated phone system. Accounts updated nightly.

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HAVE QUESTIONS ABOUT YOUR LOAN?

Please contact Phoenix Financial Solutions directly with questions about your payments or car loan. The dealership cannot answer any questions about your contract nor can they accept any payments.

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